Frequently Asked Questions

Frequently Asked Questions

Are the bales sorted or curated?

No. Credential clothing bales are completely unsorted and are sold exactly as received from clothing recycling programs.

What can I expect inside a bale?

Each bale contains a mix of men’s, women’s, and children’s clothing, along with shoes and accessories. Every bale is different.

How does ordering work?

Approved buyers can select bales and submit an order request to reserve inventory. We then confirm logistics and send an invoice for payment.

Is pickup free?

Yes. Scheduled warehouse pickup in Alsip, Illinois is free.

Do you offer delivery?

Yes. We offer in-house delivery within approximately 150 miles for an additional fee, as well as freight shipping options.

Are all sales final?

Yes. All sales are final due to the nature of unsorted bulk clothing.